Cookies Policy | Cleopatra Casino

1. What are cookies?

Cookies are small text files that a website may store on your computer, mobile phone, tablet or other internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies do not usually identify you by name on their own. However, information collected through cookies may be combined with other information, such as account or device information, where permitted by applicable law.

We may also use similar technologies, including pixels, tags, software development kits, local storage and web beacons. These technologies can perform functions similar to cookies, such as remembering preferences, measuring website activity, helping detect unusual behaviour and assessing whether communications or website features are being used.

Some cookies are set by Cleopatra Casino, while others may be set by carefully selected service providers that support website operation, analytics, security or communications. Third-party cookies are subject to the relevant provider’s privacy information and may be used only for permitted business purposes.

Cookie duration

A session cookie is generally deleted when you close your browser. A persistent cookie remains on your device for a defined period or until you delete it. The period may vary depending on the purpose of the cookie, your browser settings and the technology used. We aim to keep cookies for no longer than reasonably necessary for their intended purpose.

2. How we use cookies

The cookies and similar technologies used on the website may support several different functions. The exact cookies in use can change as the website, security controls and service providers change. We may use them for the following purposes:

Strictly necessary functions, such as enabling pages to load, maintaining a secure connection, supporting account access and allowing core website features to operate.
Security and fraud prevention, including helping identify automated activity, suspicious behaviour, session misuse or attempts to interfere with the website.
Preferences and functionality, such as remembering language, region, display or other choices made during a visit.
Performance and analytics, such as understanding which pages are visited, identifying technical errors, measuring website performance and improving navigation.
Communications and marketing, where permitted and where any required consent has been obtained, including understanding interaction with promotional content or managing advertising preferences.
Compliance and responsible gambling support, where relevant, including helping the website apply access controls, protect users and maintain appropriate records.

Essential cookies may be used because they are needed to provide a service you have requested, to maintain website security or to meet legal and operational requirements. Non-essential cookies, including certain analytics or marketing cookies, may be subject to your consent. If you refuse or withdraw consent for non-essential cookies, you can still generally browse the website, although some features or personalised functions may not work as intended.

Information that may be collected

Depending on the technology and settings involved, information may include your device type, browser type, operating system, approximate location, IP address, pages viewed, links selected, visit times, referring website, language preferences and interactions with website features. This information is used for the purposes described in this policy and in accordance with our Privacy Policy. We do not use cookies to avoid our legal, regulatory or responsible gambling obligations.

3. Your choices and cookie controls

When you first visit the website, a cookie notice or preference tool may allow you to accept, reject or manage categories of non-essential cookies. Your choices may be stored so that the preference tool does not repeatedly ask you during the same period. You can revisit the available settings where the website provides a cookie management option.

You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies, or receive a warning before a cookie is saved. The method differs between browsers and devices, so you should check the relevant help or support information for your software.

Open your browser or device privacy settings.
Review the available cookie, site data or tracking options.
Choose whether to delete existing cookies or block future cookies.
If available, set separate preferences for essential, analytics, functionality or marketing technologies.
Revisit your choices if you use a different browser, device or private browsing session.

Blocking all cookies may affect website performance and may prevent certain functions from working correctly. For example, account-related features, security checks, saved preferences or parts of the navigation may not operate as expected. Deleting cookies may also remove saved preferences, so you may be asked to make your choices again.

Browser-based controls may not remove information already held by a service provider, and blocking a cookie does not always prevent all forms of online measurement. Where relevant, you should use the controls made available by the applicable provider or contact us through the available website channels if you have a question about your choices.

4. Third-party services, privacy and updates

Some website functions may rely on third-party services, such as hosting, security, analytics, customer support, payment-related functionality or communications. Those providers may use cookies or similar technologies to deliver their services. Cleopatra Casino expects service providers to handle information in accordance with applicable privacy and data protection requirements and to use information only for authorised purposes.

Third-party websites, applications and content may have their own cookies and privacy practices. If you follow a link away from the Cleopatra Casino website, this Cookies Policy may not apply to the destination. You should review the relevant third party’s policies before providing information or continuing to use its services.

Relationship with our Privacy Policy

Our Privacy Policy provides broader information about how personal information may be collected, used, stored, disclosed and protected. It also explains available rights and choices, subject to applicable Australian law. If information collected through cookies is personal information, it will be handled consistently with that policy and any applicable legal requirements.

Policy changes

We may update this Cookies Policy when our website, technologies, services or legal obligations change. The latest version will be made available on this page, with the applicable update date where appropriate. You should review this page from time to time so you understand how cookies and similar technologies are used. Continuing to use the website after an update may indicate acceptance of the revised practices, to the extent permitted by law.

Questions and concerns

If you have a question about this Cookies Policy, your cookie preferences or the handling of information collected through the website, please use the contact or support options made available on the Cleopatra Casino website. We may need to verify your request before making changes or providing information. This helps protect accounts, personal information and the security of our services.